Who We Are

Meet the Operator

Matt DeMichele-Rigoni

In 2021, Matt DeMichele-Rigoni became the first Chick-fil-A franchise owner in Metro-Boston, and leads an organization comprised of 120 employees. 

Matt spends his time focusing mostly on building positive organizational culture in his restaurant and has a strong passion for serving team members and guests alike. He challenges his team to touch lives by creating unique moments of care for guests and anyone that interacts with the Chick-fil-A brand. Matt is passionate about having positive influence in the Boston community and aspires to become Boston’s most cared for company. 

Matt received his Bachelor of Science degree in Hospitality Business from Southern New Hampshire University. Matt also studied organizational leadership. Matt worked the last 14 years with Chick-fil-A in various roles working for other local Franchise Owners as well as working for Chick-fil-A Inc. as a Grand Opening Supervisor and Interim Manager for company locations.

Matt enjoys doing life and business in the city that he was born and raised in. Matt appreciates being part of a community of numerous cultures and diversity of thought. Find Matt at Fenway with his spouse, João, watching a Red Sox game, “scootering” alongside the Charles River, or walking his pup, Shiloh.

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Our Vision

Touching lives by creating moments of care.

Our local restaurant vision is inspired by our founder S. Truett Cathy. This vision will act as the foundation for why we do what we do – spreading authentic care and genuine hospitality to each team member and each guest.

We are intentional in the ways that we spread care and joy – because we know a special moment could help someone simply make it through their day, or even become the flame that continues to spread care through our community. We hope that whether team member or guest, you are positively impacted by our restaurant.

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Our Values

We encourage and cultivate these values as a team.

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Servant Leadership

We choose to put others first with humility; we take good care of each other and our guests.

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Integrity

We build trust by doing what is right; we keep our promises.

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Diversity

Different cultures, interests, and ideas make us better and stronger together.

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Passion

A committed spirit allows for our heart to positively influence others and find joy.

 
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Pursue Excellence

We are proud of our work, yet seek to constantly grow and improve.

 

Our Business Framework

Every goal we set and decision we make is filtered through the lens of this Framework.