Business Framework

Who We Are

Vision

Touching lives by creating moments of care.

Core Values

Diversity | Servant Leadership | Integrity | Passion | Pursuing Excellence

Corporate Purpose

To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come into contact with Chick-fil-A.

Matt’s Commitment

Employment Value | Community Investment | Strong Franchise Partner

Long- Term Goal

We Strive to Be

• A place that Team Members fee Care For, Encouraged, & Inspired.

• A growing business that is expanding its ecosystem.

• A trusted business that is “Top of Mind” and known for being Boston’s most caring company.

What’s Important Now

Core Strategy

Understanding Throughput and Industry Innovations ➡️ Source and Develop Talent ➡️ Win Hearts Everyday ➡️ Build Community Relations

Big Moves

• Build Culture Guardians

• Develop System Experts

• Grow Digital Experience

• Find Community Partnerships

We Measure

• Operational Excellence and Safety

• Team culture and experience

• Community involvement

• Sales growth and delivering beyond the restaurant

• Financial stewardship